Fax error 321. Wait until an incoming fax has been received before attempting to send a fax. View and interpret fax error codes Use fax error codes from the fax activity log to solve problems with the product fax features. Check for dial tone and clear any call waiting or voicemail interruptions. This error typically points to a line noise or interference issue. Solution 1: Call the recipient to make sure that the fax machine is on and ready. Solution 2: Make sure that you are dialing the correct fax number If your printer is a fax model and you are experiencing a fax problem, try the troubleshooting steps in this document to resolve the issue. For a fax sending/receiving error, check the error message or the error code displayed on the [Job Details] screen, and then respond according to the error content and corrective action in the error code list below. Feb 14, 2018 · Xerox® is a trademark of Xerox Corporation in the United States and/or other countries. Code number Description 232 Possible Definitions and helpful directions for messages that can display when faxing. Obtain the Transmission Log and the Fax Call Log , which will often display an additional fax error code that identifies the reason for a failed fax. May 5, 2020 · It is possible the phone line is not carrying the data - phone lines meant for voice transmission are pretty tolerant; there can be a lot of line noise and overall degradation, for example, before voice transmission fails. Troubleshooting Fax Communication Errors 321 and 344 Fax machines often encounter communication errors and failed transmissions during sending or receiving faxes. The Communication error message appears Ask the sender to send the fax again or send at a later time when line conditions have improved. I keep getting "communication error" (no number with the error). Jun 20, 2024 · The error code 344 on your HP Envy Photo Fax 7855 indicates that there was a communication error during the fax transmission. Jul 10, 2012 · Retry the fax reception at a different time when telephone line conditions have improved. NOTE: The printer cannot send a fax while receiving an incoming fax. If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Please post back results as this should resolve your issue. I have removed my driver and reinstalled the new drivers and firmware and nothing! I am getting frustrated! If a printing, scanning, copying, or faxing (WF-C17590/WF-C20590/WF-M20590F) job does not complete successfully, you can check the error code for the reason. Feb 3, 2025 · According to this troubleshooting document it is most likely caused by poor line quality. Inspect the fax cable for damage and replace if necessary. The printer has canceled sending the fax. Customer Since I don't have a separate phone and fax number, I use e-fax for receiving faxes. Disconnect the product telephone cord from the wall, connect a telephone to the phone jack on the wall, and try making a call. First, verify phone line connections and ensure the fax machine is properly plugged in. Use the steps in this document to troubleshoot fax log errors. . Communication errors 321 and 344 typically indicate line or signal issues. Data transmission, on the other hand, has tighter restrictions. Select Job/Status > Job/Status to view the error codes. The fax line to which you were sending a fax was busy. Call the telephone provider if line conditions fail to improve. Help the community by marking this post as a solution if it solved your issue!. Nov 26, 2025 · Ricoh Official Definitions and helpful directions for messages that can display on IJM C180F when faxing. Try sending at a slower speed. Use the information in this document to troubleshoot issues with sending and receiving faxes and common fax error messages that might display on the printer control Aug 6, 2016 · Hi, I am trying to find out what fax error codes 321 and 358 mean? Mar 5, 2024 · I am having difficulty sending faxes. ezm cgz hby dio afj pqj tyo edo gol crh hhf yny oog sce cjy